Returns and Refunds

What is mauricesendak.childrens-library.com Return Policy?

You may return most products purchased. Most items can be returned with 30 days of receiving the item. However we aren't the main seller therefore you must contact and/or refer to an original sellers terms for returns individually.

UPS Pickups

After you request a UPS pickup, UPS sends a driver to the address with the shipping label within 1-5 business days. Make sure you've described the defect, damage, or error highlight that with the returned package. Should the original packaging is available, return the item in this packaging. To help avoid problems with the pickup, remove any used shipping labels which might be still on the box.

    Notes:
  • For details about UPS pickups, visit UPS.com.
  • The expense of return shipping may be deducted out of your refund.

Cancel Pickup Request

After a UPS pickup has been requested, you cannot cancel that request until following first pickup attempt has been made. UPS will make up to three pickup attempts. Once the first pickup attempt, it is possible to call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Make sure to have your tracking number handy.


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